How Do I Establish Utility Service?
Individuals wishing to establish water and/or electric service with the Town of Williamsport should visit Town Hall and complete a
New Customer Utility Service Contract. A driver's license or government issued photo ID is required, as well as a $400.00 utility deposit.
When Will My Bill Arrive?
Expect to receive your utility bill between the first and the third of each month. Utility customers that have not received their bill by the third of the month should contact Town Hall to obtain their balance.
How Do I Pay My Bill?
Utility bills can be paid by visiting Town Hall during normal business hours. We accept cash, check, money orders, and credit/debit cards*. For your convenience, after-hours payments can be placed in our night deposit box. Online payments can be made by returning to our home page and clicking the link for our online payment provider, ACI Payments, Inc**.
*Municipay processing fee: 2.65% based on amount, but no less than a $3.00 minimum charge.
**ACI Payments, Inc. processing fee: $5.95 per credit/debit card transactions or $0.50 per e-check transaction
Due Date and Late Fee Information:
Bills are due on the 15th of each month. Late fees are added on the 16th of each month and a Delinquency/Disconnection Letter will by issued.
If a bill, including penalties, becomes delinquent and is not paid within thirty days of its due date, service is eligible for disconnection. Utility customers eligible for disconnection may attend a disconnection hearing. Disconnection hearings take place the third Thursday of each month at 5:30 p.m. at the Warren County Learning Center (located within the Williamsport Washington Township Public Library). Water service is disconnected the second (2nd) business day following the disconnection hearing. Electric service is disconnected the fifth (5th) business day following the disconnection hearing. A reconnect fee in the amount of $50.00 will be assessed per each disconnected utility, and must be paid in addition to the past due balance in order to have service reconnected.
How To Enroll In Budget Billing:
Budget billing is available to utility customers after 12 months of continued service at the same Williamsport address.
Eligible customers must enroll in budget billing during the annual enrollment period from February 1st-March 1st.
Please call Town Hall for more information on Budget Billing or to request the Budget Billing Authorization form.
How Do I Discontinue Utility Service?
Please contact Town Hall and provide the date in which service should be terminated, as well as a forwarding address.
Additional utility questions may be addressed Williamsport Town Hall
located at 29 North Monroe Street or by calling 765.762.3257.